Terms and Conditions

  • The promotion is subject to availability, and slots are on a first-come, first-served basis.
  • The promo is non-transferable and cannot be exchanged for cash or any other products/services.
  • Changes to the tour package (e.g., dates, destinations) after booking may be subject to additional fees or penalties.
  • All participants in the group must agree to abide by the tour organizer’s terms and conditions during the trip.
  • The tour organizer reserves the right to cancel or modify the promotion without prior notice, subject to applicable laws and regulations.

PAYMENT TERMS

Payments may be made through Online Bank Transfer.

The full payment should be settled upon booking and confirmation by the Sales Manager upon receipt of proof of payment to secure the booking and promotion benefits.

Notes

  • No towels provided in the Dakak resort for the Day Tour
  • No food, drinks and pets are allowed inside the Resort
  • Pets are not allowed inside the Theme Park
  • Wear your own winter jackets or sweaters to have access to the express lane in the biggest Snow World in the Country, Glorious Snow World
  • You may order ala carte menu at the restaurant in addition to your set meals.

CHANGES IN ITINERARY

While the tour organizer will make every effort to adhere to the planned itinerary, unforeseen circumstances,
such as weather conditions, political situations, or safety concerns, may necessitate itinerary changes.

The tour organizer reserves the right to modify the itinerary to ensure the safety and well-being of all participants.

LIMITATION OF LIABILITY
The tour organizer will exercise reasonable care and diligence in arranging the trip’s logistics and services provided.

However, the tour organizer shall not be held liable for any loss, injury, damage, or delay caused by third-party
service providers, accidents, acts of nature, or any other factors beyond the tour organizer’s control.

PHOTOGRAPHY AND MEDIA CONSENT
Participants consent to the tour organizer using photographs, videos, or other media taken during the trip for promotional purposes without compensation or notification.

COMPLIANCE WITH ITINERARY
Participants are required to adhere to the scheduled itinerary and timings provided by the tour organizer.

Any deviation from the planned activities should be communicated to the tour guide or coordinator in advance.

GROUP CONDUCT AND RESPECT
All participants are expected to conduct themselves in a manner that is respectful to fellow group members, local
communities, and the environment. Any form of harassment, discrimination, or disruptive behavior will not be tolerated and may result in immediate dismissal from the tour without any refund.

HEALTH AND SAFETY
Participants are responsible for maintaining their own health and well-being during the trip.

It is essential to inform the tour organizer of any medical conditions, allergies, or dietary restrictions before the trip commences. In case of any medical emergencies, participants will be assisted to the nearest medical facility, but all medical expenses will be the responsibility of the participant.

CANCELLATION POLICY
Tour Fees are not refundable. The guest may reschedule his trip subject to additional fees or penalties and the availability of slots.

TRAVEL INSURANCE
We strongly recommend that participants will secure adequate travel insurance for the duration of the tour.

UNFORESEEN CIRCUMSTANCES
In case the tour cannot be conducted due to unforeseen circumstances, such as natural disasters or other force majeure events, the tour organizer will make reasonable efforts to reschedule the trip.

COMPLAINTS AND FEEDBACK
Participants are encouraged to provide feedback and raise any concerns during the trip promptly.
Any complaints must be communicated to the group facilitator or coordinator immediately for resolution.
By participating in this tour, you acknowledge that you have read, understood, and agreed to the above terms and conditions. If you have any questions or require further clarification, please do not hesitate to contact us.

We look forward to creating wonderful memories together during this trip!